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Universe Design Testimonials

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Universe Design is one of the top Joomla! CMS web design companies in Massachusetts & the USA. Our team of top professionals provide web design and internet related services to a broad range of clients ranging from small businesses to large corporate organisations. Our services include web design, web development, internet marketing, graphic design, multimedia and consultancy. Our aim is to provide our clients with the very best website possible, on time and within budget.

Universe Design takes pride in the fresh approach we bring to all web design projects thanks to a unique mix of skills combining creativity and technical expertise. Universe Design is constantly researching new web technologies and the ways in which technology can be harnessed to enhance and promote our clients business activities.

Our Joomla! Content Management Sytems (CMS) puts you %100 in control of your own website. Don't get taken hostage by those other web companies, call or contact Universe Design today and take control of your own web site!
If I could give you a web site that had the flexibility to add any type of content yourself, whenever you wanted, using just your web browser and delivered it in 3 days, at an affordable price, would you be interested?
That's Right! Add Your Own
  • Articles. News & Events
  • Pictures & Movies
  • Products, Menus & Specials
  • Support  Downloads, Documents &  Help Files
  • Forums, Catalogs & Portfolios
  • Reservations & Newsletter Subscriptions
  • & Much More!

Unvierse Design In Peabody, MA Can Get You There At A Fraction Of What You Might Expect To Pay!

What Is Joomla?

Joomla! is an award-winning Content Management System (CMS) that will help you build your website content and manage powerful online applications.

Joomla! in Action

Joomla! is used all over the world to power everything from simple, personal homepages to complex corporate web applications. Here are just some of the ways people use Joomla:

  • Corporate websites or portals
  • Online commerce
  • Small business websites
  • Non-profit and organizational websites
  • Government applications
  • Corporate intranets and extra nets
  • School and church websites
  • Personal or family homepages
  • Community-based portals
  • Magazines and newspapers
  • the possibilities are limitless?

Joomla! can be used to easily manage every aspect of your website, from adding content and images to updating a product catalog or taking online reservations.

Joomla! for End Users

Once Joomla! is installed and running, it is simple for even non-technical users to add or edit content, update images, and to manage the critical data that makes your company or organization go. Anybody with basic word processing skills can easily learn to manage a Joomla! site.

Via a simple, browser-based interface you will be able to easily add new press releases or news items, manage staff pages, job listings, product images, and create an unlimited amount of sections or content pages on your site.

Taking Joomla! to the Next Level

Out of the box, Joomla! does a great job of managing the content needed to make your website sing. But for many people, the true power of Joomla! lies in the application framework that makes it possible for Universe Design to install and customize powerful add-ons and extensions. Here are just some examples of the hundreds of available extensions Universe Design can build into your website.

  • Automated Billing & Online Invoicing
  • Shopping Carts for E-Commerce
  • Document  & File Management Downloads
  • Image and Multimedia Galleries
  • Secure Personal Messaging
  • Customer Support or Community Discussion Forums
  • Event Calendars & Classified Ad Systems
  • Newsletter Subscription & Autoresponders
  • Community Directories & Membership Information
  • Data Collection & Reporting tools
  • Banner Advertising
  • Live Webcam Broadcasting
  • and many, many more?

Universe Design provides professional, customized Joomla website design and development services. Our professional Joomla website design is fast and affordable. We can build a website that works as hard as you do! Contact us for a FREE design consultation and to learn how Joomla is taking the internet by storm!

Call Us:  978-210-6148 In The United States

Joomla CMS Websites are suitable for virtually any type of business. Whatever you want to achieve with your online presence Universe will deliver a fast, professional and easy to manage web site. We provide all of these features and functionality for a fraction of what you might expect to pay.
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Universe Design provides web design and internet related services to a broad range of clients ranging from small businesses to large corporate organisations. Our services include web design, web development, internet marketing, graphic design, multimedia and consultancy. Our aim is to provide our clients with the very best website possible, on time and within budget.

 

Universe Design takes pride in the fresh approach we bring to all web design projects thanks to a unique mix of skills combining creativity and technical expertise. Universe Design is constantly researching new web technologies and the ways in which technology can be harnessed to enhance and promote our clients business activities.

The homepage of your website is often the landing page and is critical to the success of your online business. When people land on this page, you have just a few seconds to capture their interest. This page will be a giant factor in your conversion rate which is the ratio of visitors that respond to your goal action. This goal action can be subscribing to your newsletter, signing up for your ecourse, ordering your products, etc.

Your homepage needs to contain certain elements to be successful in raising your conversion rate. Read the list carefully and check to see if your homepage meets all of the following criteria.

1. Color – The color you choose for your website can have a big effect on your visitors. The type of site you have should be a factor in the colors you choose. There are essentially two types of colors – cool and warm.

Browns, blues and greens are cool colors and can make you feel relaxed, calm and assured. These colors are good for sites pertaining to medicine, relaxation and other sites that have reassuring answers to your problems.

Yellows, reds and oranges are warm colors that bring out feelings of energy, excitement and happiness. These colors work well for exercise sites, sports sites and other energetic type sites.

Purple is a good color for fashion and jewelry sites. It emulates sophistication, royalty, and luxury, but it is also feminine and romantic.

2. Clutter – How does it make you feel when you walk into a business that is messy and full of clutter. It doesn't exactly bring out the confidence in said business. Your website is the same way. You don't want it to look like a junk-filled mess! Keep it simple, clean, consistent and easy to follow. Don't fill your site with flashing banners, junk ads or fancy hard to read font.

3. Header – The header you use for your homepage is very important. You have just a few seconds to "capture" your visitor and the header can be a vital factor in achieving that goal. Make your header professional, short and to the point. You want the header to get the visitor to want to know more about you and your products/services. The header should outline in a few words what the benefits of your site are in a way that will make the visitor stay longer. Color is also a consideration.

4. Ease of Navigation – Another critical point to consider is how easy it is for people to navigate your site. Does your site feel like a maze with doubts on how to get from here to there? Visit your site as a customer and take note on how easy it is to navigate and how well laid out and simple the page is. Is your menu easy to find and follow? Is the font easy to see and read? Does one part of the page flow into another? Are your links prominent and easy to find? Look over every aspect of navigation with an extremely critical eye because people will not stay on a site that makes them feel lost and confused.

5. Use Testimonials – Testimonials are invaluable to your site because they reassure the visitor by increasing your credibility thus allowing them to trust you and your products more easily. Sprinkle a few short testimonials on your landing page where appropriate and have a section saved just for some of your best testimonials. Use detailed testimonials as opposed to more generic ones. For example: "I love your product and will buy more" is not as good as "Your product helped me lose 20 pounds in just 6 weeks!"

6. Contact Information – Nothing makes me leave a site faster than when no contact information or email address is found. This, to me, says the person does not want to be bothered with customers, questions or anything else. I would never do business with a website that does not provide complete and accurate contact info. More than likely, not many people would so it is extremely important to have your contact info prominently displayed on your homepage and every other page of your website.

7. Capture Visitors' Email Addresses – Most of us are familiar with the phrase, "the money is in the list." In a big way, this is true. Capturing your visitors' emails allows you to keep in contact with them so you can build that ever important relationship that will turn them into customers. Most people will not buy anything on a first trip to a website so by capturing their emails you can astronomically increase the chances of converting that person into a customer. You can put a subscription form on every page of your site and be sure to have one on your landing page. Building a mailing list will help you market your sales, specials, etc. and will also help you build a solid customer base.

8. Call to Action - A Call to Action is a specific thing you "order" your visitors to do. This can be done with a text link or graphic. For example: Click here for a free marketing ecourse. You are giving the visitor very clear and concise instructions on what to do. Sometimes your visitors need a little push to complete the call to action so you would use something like this:

Limited Supply Click Here Now, or Sign Up Today for a Free Consultation.

Offer incentives to help your visitor make the decision to complete your call to action. Have just one clear call to action. Do not give you visitors too many choices because it will just result in confusion and indecisiveness.

9. Always Proofread – Always proofread and proofread again to be sure you catch all typos, grammatical errors and so forth. Make sure all your links work and everything on your landing page is in working order and correctly done.

10. Analytics – Be sure to take advantage of your site stats and analytics. This information can be critical to making your page a success. Google Analytics is free and provides a great service for anyone who has a website. You want to see how many people are going from your landing or homepage to other pages of your site. And if they are not, try to find out why, so you can improve your homepage. Monitor your bounce rate, conversion rate and other valued information.

Terri Seymour has over twelve years of online experience and has helped many people start their own business. Visit her site for reprint articles, resources, information, resell ebooks and more. Sign up for the RSS Feed for a free business ebook with MRR. http://www.SeymourProducts.com

Good marketing planning is a never-ending cycle that doesn't depend solely on the calendar or on the various channels. Instead, it focuses on the customer's cycle.

 

Getting in step with the customer's heartbeat will help you stay on track in 2012. In doing so, you'll leave behind planning that has a bogus foundation—one built on specific channels. Considering the popularity of digital and social media platforms, it can be tempting to become a slave to certain channels. But that can be dangerous because it shifts marketers' attention away from how customers regard those channels and how they prefer to get their information.

In being too channel-driven, you could be missing the nuance of what customers want. For example, they might use one channel, such as email, for awareness; another, such as search, for consideration, and yet another, such as a landing page, for purchase.

 

Here are five ways to first plan for interactions with your customers, and then manage the channels.

1. Research, research and more research: Gaining a complete understanding of the target customer is the only way to turn your marketing in a customer-centric direction. You have more means at your disposal than you might think to create a multi-dimensional customer profile. The profile should include transactional, behavioral, geo-demographic, attitudinal, predictive insights and traditional market research, as well as Voice of Customer (VOC) data acquired from responses to offers, customer service interactions or other touch points with the customer.

Adroit customer segmentation provides predictive insights into your customers and prospective customers, allowing you to map out customers' needs, points of pain, emotional and rational drivers, and channel utilization habits. This helps us keep an open mind to reaching customers in their preferred channels, not ours.

2. Tailor your marketing strategy: Armed with insights from research, it's time to create marketing strategies that address key customer behaviors. The idea here is to tailor marketing campaigns and messages, connecting the brand's value proposition with the precise customer segment. It's all about creating increasing levels of meaning and engagement with customers. With the right tailoring, a customer's preference should guide all marketing communications content, timing, frequency, channel, and other variables.

Showcase your brand's ability to improve that customer's life based on carefully identified segment attributes. And always be sure that customers sees the product in their preferred channels.

3. Break out of your channel comfort zone: Let customers guide you to their preferred channels. Use the customer's lifecycle as a roadmap. Evaluate multiple positions in the lifecycle to reveal channel utilization habits. You'll find wide-ranging channel preferences for lifecycle categories such as:

 

Suspects who have a need, but don't know you;
Prospective customers that are engaged in the research stage;
Customers who have done business with you;
Repeat customers who are beginning to like you; or
Advocates who tell your story for you through word of mouth referral, social media posting, etc.

4. Listen: Allow the customer response data to talk to you. Listen to its message. A customer-focused marketer evaluates the customer's experience. Only real-time customer data can assure optimal engagement. Be ready to challenge your marketing assumptions constantly, because customers may be changing their minds about you and your competitors.

A great guideline is that each and every interaction with a customer is an opportunity to collect Voice of Customer data. VOC data confirms existing information or reveals new trends. By listening, you have the opportunity to fine-tune and optimize your communications within channels or to switch channels quickly.

5. Monitor and measure: Everybody measures sales. But not everyone measures marketing ROI, trend data, customer engagement factors, or how customers advocate for your product or company. To assure marketing that's customer-focused, those types of things need to be measured. Data will unlock your marketing strategy for next week, next month and next year. In today's business environment, if you can't measure it you might as well forget it.

I'm a believer in channel integration—but only when the customer is driving the channel.

Andrea Krohnberg is an engagement strategist for Bridgz Marketing Group in Minneapolis, leverages data and market insight to design marketing programs that achieve optimum customer engagement.

The Joomla Project is pleased to announce the immediate availability of Joomla 2.5.0. This is a security release. Version 2.5.0 is is the next update from version 1.7. (Note that we have skipped from version 1.7.x to 2.5.x.)

Version 2.5.0 is the second release made within the new six-month release cycle that started with the delivery of Joomla 1.6 in January 2011. Version 2.5 is also a long-term-support (LTS) release that will be supported for at least 18 months.

The Production Leadership Team's goal is to continue to provide regular, frequent updates to the Joomla community. Learn more about Joomla! developement at the Developer Site.

Version 1.7 will reach end of life one month from today, on 24 February 2012. All users of version 1.7 should update to version 2.5.0 before that time. The update process is very simple, and complete instructions are available here. Note that there are now easier and better ways of updating than FTPing the files.

Download

New Installations: Click here to download Joomla 2.5.0 (Full package) »

Update Package: Click here to download Joomla 2.5.0 (Update package) »

Note: Please read the update instructions before updating.

Instructions

Want to test drive Joomla? Try the online demo or the Joomla JumpBox. Documentation is available for beginners.

Please note that you should always backup your site before upgrading.

Release Notes

Check the Joomla 2.5.0 Post-Release FAQs to see if there are important items and helpful hints discovered after the release.

Statistics for the 2.5.0 release period (14 November 2011 to 24 January 2012)

  • Joomla 2.5.0 contains:
    • 26 new features added
    • 4 security issues fixed
    • 356 tracker issues fixed

Joomla 2.5.0 uses version 11.4 of the Joomlal Platform.

New Features Added

In addition to the new Joomla Platform, the following new features have been added, with links to the Feature tracker issue.

One of the most powerful and popular capabilities of a Joomla website is the ability to deliver robust ecommerce solutions. While there are a growing number of options for ecommerce in Joomla CMS, the pioneer and still the most popular shopping cart option is the Joomla Virtuemart shopping cart extension. It has been exciting to watch how a great basket of ideas has grown to become one of the most popular engines for ecommerce on the web.
Small businesses like it because it is FREE to download, it is easy to implement and maintain and it is scalable to meet the needs of their business as it grows. Shoppers like it because it looks great, is intuitive to use and is secure for handling their transactions. Developers like it because there are many extensions, accounting systems integrations and it is open source code so they can deliver real world business results and be the hero.
Let's start with a quick overview of the core features and then I will get to some real exciting stuff that I like about this solution.
Virtuemart release 1.1.4
Brief General Features
1 : Capable of using Secure Sockets Layer (https) Encryption (128-bit)
2 : Flexible Tax Models
3 : Shoppers can manage their User Accounts (registration required)
Brief Product Catalogue Features
1 : Powerful Web-Administration Interface
2 : Manages an unlimited Number of Products and Categories
3 : Can be used as a Shop or just as an Online-Catalogue
Administration Features
1 : Multiple Images and Files (like Spec Sheets and Flyers) per Product
2 : Product Attributes (like Size or Color) can be added to Product
3 : Product Types for Classification (like "Car", "Motorbike" or "Music Album")
Payment Modules
1 : capable of live Credit Card Processing
2 : pre-defined Payment Gateways like authorize.net®, PayPal, 2Checkout, eWay, Worldpay, PayMate and NoChex
3 : extend your Shop with other Payment Modules using the Payment Module API!
Payment Gateways:
One of the biggies for setting up ecommerce is having a connection between your shopping cart and a payment gateway. Something I especially like is that connecting to PayPal with Virtuemart is a real no brainer. Just enter an email address for your PayPal accounting and you are mostly "DONE". While Authorize.net is another popular gateway there are several others supported and since the Virtuemart framework is open source, well, you can build your own if needed.
Small Business Management Solutions – Real world value
The real power and value for your small business with the Joomla Website Design and Virtuemart combination is the ability to integrate Joomla and Virtemart with other accounting and Customer Relationship Management systems.
Synchronize with QuickBooks and CRM
Why we feel Joomla and Virtuemart are the best solution for small business ecommerce:
As a Joomla Developer we have implemented sites for customer ranging from selling a single product to working with companies with huge databases of products. In this experience we have found the Joomla and Virtuemart solution to be very easy for our customers to configure and manage. It offers most of the functionality out of the box and if you use PayPal for your payment gateway it is about a easy as eating pumpkin pie to set up.
We hope this overview is helpful and if you ever need configuration support custom coding or training on the Joomla Website Development or Virtuemart solution we would be happy to talk with you.
About the Author
Christopher Nielsen is CRM 2.0 Certified, an award winning multimedia producer and open source technology expert with rich product knowledge on systems such as Joomla CMS . As the founder of CNPintegrations.com he is the principle CRM consultant and software configuration specialist . For more information on Joomla Website Development and Joomla Website Design visit http://www.joomladesignservices.com
What are sections, categories, and articles, and what are they used for in Joomla! sites?

Articles

Let's start with some definitions. In Joomla!, an Article is some written information that you want to display on your site. It normally contains some text and can contain pictures and other types of content. For many Joomla! sites, articles form the majority of the information presented in the website.

It is important to understand that, with Joomla!, the content of the site (for example, Articles) is totally separate from the formatting of the site -- the way it looks on the page. So it is best to think of articles as pure content, independent of the way it might be presented. For example, the same Article might be shown with different fonts, colors, headings, and background, and might be shown in different locations on the page.

Sections and Categories

Sections and categories in Joomla! provide an optional method for organizing your articles. Here's how it works. A Section contains one or more categories, and each Category can have articles assigned to it. One Article can only be in one Category and Section.

For example, you might have a Section called "Pets", and categories called "Dogs" and "Cats". Articles about dogs would be assigned to the "Dogs" Category, ones about cats the "Cats" Category. So an Article about dogs would be in the "Pets" Section and the "Dogs" Category. You could not have one Article that is in both the "Cats" and "Dogs" categories. To work around this, you could either (1) create a new Category called "Cats and Dogs" or (2) create a second Article to put in the second Category.

Why Use Sections and Categories?

There are two main reasons you might want to organize your Articles in sections and categories.

List and Blog Layouts

First, there are built-in Menu Item Types in Joomla! that take advantage of this organization. These are the Section Blog, Section List, Category Blog, and Category List. These Menu Item Types (also called "layouts") make it very easy to show articles that belong to sections or categories. As new articles are created and assigned to sections and categories, they will automatically be placed on these pages according to the parameters you set for each page.

For example, say you have a Section Blog layout for the "Pets" section, and say you have it set to order articles starting with the most recent one first. When you add a new Article to the "Pets" Section, it will automatically show on the "Pets" blog page as the first Article. You don't have to do anything other than add the Article and assign it to the "Pets" Section.

Organizing Articles in Article Manager

If you will have a large number of articles on your site, a second reason to use sections and categories is to simply group the articles so you can find them. For example, in the Article Manager, you can filter articles based on Section or Category. So if you have 200 articles in your site, you can more easily find an Article if you know it's Section or Category.

Sections and Categories vs. Menu Organization

It is important to understand that, just because Joomla! uses a 3-tier organization level for articles (Section ? Category ? Article), this has nothing to do with the structure of the menus on your site. For example, your site could have one menu level or six menu levels.

Other Types of Categories

There is also a potential for confusion about categories. Sections are only used for articles. However, categories are also used for other components, including Banners, Contacts, News Feeds, and Weblinks. These categories are completely different from Article categories and are set up in different screens in the back end of Joomla!. So when you see something about categories, it might refer to Article categories or it might refer to categories for these other components.

Neil,

You've heard all the buzz about Facebook.  If you're like most people, you fall in one of two scenarios:

You are already excited and on board with it with a killer Fan Page
-or-
You are confused and don't know how to participate in the action.  

Facebook Fan Pages are a great tool to generate new leads and develop relationships with people to help grow your business.

There is some confusion about a Profile on Facebook, a Group and a Fan Page or Business Page.

Unlike groups in Facebook, Fan pages are visible to unregistered people and are indexed by the engines -  which is another opportunity for you to come up in the engines.

The number of Fans you can have is unlimited (whereas the Friend limit is 5,000).

Pages are generally better for a long-term relationships with your fans, readers or customers.

Pages include links.  Because the pages are public, you can get some link juice (link popularity). 

You can send "updates" to fans whenever you want.  It's a nice way of building a database of interested users.  Send messages about new products, updated website, etc.

When someone joins a Fan Page, it's published in their News feed for all of their Friends to read (unless they have turned this off).  This helps spread the word about your Fan Page.

A Fan or Business Page is designed to promote a business.  It can be used to share simple information like your business hours, contact information and product/service offerings.  It can also be used as a marketing tool.

If you design a fun and graphically appealing Fan Page that is designed to capture leads and promote your business well, it can be a good tool for generating new leads.

You don't have to have a Facebook profile to have a Fan/Business page BUT if you want some of the added features to enhance the page, then you do need a profile.  You don't have to be active and look for old high school or college friends or play any of the games or other things people do on Facebook.  You can use Facebook simply as a business tool.  You just need a simple profile with your name and a link to your website and then the Fan/Business page can be set up with all of the added benefits. 

Anyone can set up a Fan page, but to get the most out of it with the added features, you need to know HTML.

So how exactly do you benefit?

1.    You show customers that you are relevant and current with the times.  Your company is cutting edge and not dated.  How you present your company is how they are going to judge you and if you appear dated in your presentation they may assume what you offer is dated and therefore not as valuable.  So the benefit here is credibility.
2.    You demonstrate to potential customers that you are human and most importantly that you care about them and what they have to say.  (Remember "people don't care what you know until they know you care"   The benefit?  Building trust and relationships (the key to earning new business AND repeat business)
3.    You offer more than a corporate brochure (most websites are little more than a corporate brochure and you need that as part of your strategy but you also need something more to increase interactivity and excitement).  You engage users and get them to participate.  The benefit here is obvious, anyone actively engaged with your brand is going to be more beneficial to you (as a buyer, a repeat buyer and even as an advocate or evangelist for your brand).  
4.    You get the chance to address publically all of the questions and concerns your customers have about your products and services (which is you are honest you know are being asked anyway without your participation).  The benefit: you get your chance to explain and share your side of the story.  A powerful marketing concept is to reveal a flaw or point of contention for your potential consumers and squash it early so it isn't in the back of their mind through the sales process.  What better way to show people that you aren't perfect, there may have been some issues or concerns but how you deal with them can actually win a customer over for life.  I personally have never encountered a company that doesn't have a flaw, a problem, a history of customer complaints.  The key is not to find perfection in a company, the key is to find a company that stands behind their product or service and puts their customer's satisfaction first.  Social media is a great way to see this in action. 
5.    You end up learning what your potential customers want and need from you and that is VITAL information for future marketing and growth.  The benefit here is a goldmine of information to help you better target and market to your audience in the future.  (Real marketers salivate over this one).
6.    You build community.  You build a resource.  Benefit?  Increase the value of your company.  This community becomes a huge asset if you ever look to sell your business and it's something you'll tap into regularly.  Imagine launching a new product or announcing a special sale - won't that launch or sale do better instantly when you have an active community to announce it to?
7.    You connect with thought leaders in your industry and create relationships that potentially bring large opportunity to you.  The benefit?  Connections.  Remember the old saying "it's not what you know, it's who you know"?  Social media offers an unprecedented chance to get to know people you may not have otherwise known.
8.    You build links.  Links boost search engine rankings. 
9.    You reach people that you may not otherwise reach.  More and more people are using social media to get product and service recommendations.  If you aren't on social media sites, you are missing a segment of your audience. 

If you want us to set up your Fan page for you, the following is included:

  • Banner design for your page that has a similar look and feel to your website
  • Set up of simple profile page, if you don't already have one.
  • Creation of Fan Page with SEO and marketing strategies in mind.
  • Introduction text for Fan Page - professionally copy written.
  • Blueprint for promoting the page.

    Some interesting Facebook stats:
  • Facebook has 650 Million Global Users (and growing)
  • Facebook has 100 Million U.S. Users:  Facebook is strong around-the-world (Canada has the highest penetration rate), but nearly 1/3 of all Facebook users are in the U.S.
  • The average Facebook User Spends 55 Minutes Per Day
  • Real-time Search Is Important Today: Facebook is now making most content available publicly (unless you adjust your privacy settings). This has tremendous implications for search engine optimization and reputation management.  You need to be on top of real-time search - today.

    A recent study (The Sysomos study) found a strong correlation between amount of content (notes, links, photos, videos and custom pages/tabs) and number of fans.

    If you are looking to really grow your Fan base, you need something more than a standard Fan page.
  • To get more details on Facebook Fan Pages, click here:  http://ecombuffet.com/fbfpSPN110901.htm

 To Your Social Success,
Jennifer Horowitz
Director of Marketing
www.EcomBuffet.com
562-592-5347
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Follow me on Twitter: http://www.twitter.com/ecombuffet

Facebook Page: http://www.ecombuffet.com/SEO-Fanpage/

Joomla security - one of the most frequent topics of conversation among Joomie's (usability is a close second) - is a complex area and the technicalities of it quickly get ahead of most Joomla users. Often, it's a conversation about the reputation Joomla has about security that starts "Is Joomla secure?" People are often concerned about the seeming high number of hacked Joomla sites, and people defending Joomla pointing at the need to update 3rd party extensions or use good hosts.

There are many specific things you can do to make your site secure. They range from the obvious to making sure folder permissions are correct on the server, to esoteric like changing the jos_ MySQL table prefix that Joomla uses. For 99% of sites, security boils down to:

1. Use a good host, that means paying more than $10 a month.

2. Backup lots. Be like Nike... Just DO it

3. Patch often. Joomla and all your extensions.

Of course, life isn't so simple. The reality of Joomla security is much more complex, as these are very generalized tasks. Other things to think about as you are securing your website.

  • If you have a website - someone needs to be keeping it safe.
    If it's not you, make sure you know who it is (btw, its not your hosting company unless its a managed one like Simplweb). Unless you live in Vermont, you probably lock your house and car; do the same for your site!
  • You are being hacked all the time.
    All sites are - check your logs! Hacker bots are continually scouring the web trying to find server weaknesses. The troubles start when they find one.
  • Just like insurance - Joomla security is only thought of *after* you have a problem.
    You need to consider security a cost of goods. Would you drive with no car insurance? Time and resources for securing your site are an ongoing cost of running your website.
  • It's not Joomla security - its web security.
    Your CMS is only the front facing part of your website. There are lots of ways to hack into your site... FTP, apache, or simply poor password management. Make sure you are looking at the big picture.
  • Yes, keep extensions up to date!
    Joomla has probably the biggest universe of 3rd party plugins for any open source CMS. Along with that, the quality insurance is difficult. Use only trusted sources and make sure you have the latest version.
  • Keep Joomla up to date (duh)
  • Have a backup of your site.
    You should be able to get back online from a dead server in 1 day or less. You might be backing up everything with tools provided by your host, using a Joomla-only backup tool like Akeeba, or maybe you are paying for managed hosting for them to it.
  • As your site grows, it paints a bigger target on itself for hackers.
    If your site is doing well, then you need to make sure you are taking extra steps with security. This is most often non-Joomla steps like hardening the server, turning off FTP and installing Apache firewalls and security.

Joomla Security Resources

I have tried to gather a range of resources, from official news to useful 3rd party guides. Everything here is based on personal interaction rather than a quick untrusted search through Google.

Joomla Security Strike Team
http://developer.joomla.org/security.html

RSS Feed of Security issues (these appear to be the same feed)
Security RSS Feed - http://feeds.joomla.org/JoomlaSecurityNews
Vulnerability News - http://developer.joomla.org/security/news.html

Official Documentation on Joomla Security
http://docs.joomla.org/Category:Security_Checklist

Official Vulnerable Extensions List
http://docs.joomla.org/Vulnerable_Extensions_List

Useful 3rd Party Security Tutorials
http://www.howtojoomla.net/how-tos/security/joomla-security-primer
http://www.compassdesigns.net/joomla-blog/review-of-securelive-joomla-security-extension
http://www.joomlashack.com/university/intermediate-course/199-21-techniques-to-secure-a-joomla-website (requires subscription)

Security Extensions
Secure Live - http://www.securelive.net

Fully Managed Joomla Hosting (all patches, backups and security monitored)
Simplweb - http://www.simplweb.com

wmicon-miniMore and more, consumers are leaving brick-and-mortar stores to buy online. In fact, countless reports from big brands state that online sales growth continues to outpace any in-store counterparts. In addition, a recent survey by Deloitte, LLP suggests that consumers are embracing online venues as a way to escape higher prices, poor selection, and dwindling sales staffs associated with the traditional in-store shopping venues. Consequently, competition on the Web is hotter than ever.

Many e-tailers are improving their competitive edge by mingling the human elements of the in-store shopping experience with the power of buying online. Here are a few tips to help humanize your website and keep visitors coming back:
See Your Site through the Eyes of Your Visitors

Innovations in a technique called co-browsing enable site visitors to enlist your guidance during their visit. With cobrowsing software, one can see what site visitors are interacting with on the site and walk them through the buying process — similar to interacting with a sales associate at a brick-and-mortar store. Through this process, the associate and customer arrive at the best solution, together. Co-browsing re-creates this experience by giving visitors virtual access to a human on the other end. In fact, co-browsing gives you the power to do everything with visitors from finding that perfect product to filling out forms at checkout.
Get Serious About Your CRM

If you don't have one already, invest in a customer relationship management (CRM) system. With a CRM, you can keep track of everything from sales activities and customer service inquiries to the number of customers living in Boise, Idaho, who purchased bicycle helmets over the last two years

If you already have a CRM, find new ways to maximize your investment. If you are looking to add a new vendorprovided service to your mix, like live chat or email, make sure that you will be able to integrate those products with your CRM. For example, by integrating a CRM with live chat software your reps will have instant access to a visitor's previous purchases, demographics and visit history. Reps can leverage this info during their chat conversations with visitors in the same way that brickand- mortar associates recognize and work with returning customers. Such interactions with visitors help build rapport and trust, further humanizing the experience of your website.

Analyze Results

Consider this: The overwhelming majority of brickand- mortar stores are largely unable to do genuine statistical analysis on what is working best in their shops. With the exception of high-volume big brands, most stores rely largely on anecdotal associate feedback about what works for customers and what doesn't. Perhaps one of the greatest strengths of doing business online is the availability of products that provide data about your website which can be leveraged to improve the overall user experience and positively impact sales and brand loyalty.

Standards like Google Analytics do a great deal of heavy lifting, but there are also many complementary solutions to help you work smarter, not harder. Try testing the waters with options that drill into real-time insight and visitor monitoring. Some solutions even give you the ability to set up custom alerts, like shopping cart dollar amount thresholds or number of pages visited. "Listening" to this kind of individual and trending data gives you the power to further optimize the performance and usability of your sight, keeping visitors coming back.

With technology advancing constantly and competition sprouting up faster than ever, the need to differentiate your site by implementing new ways to transform and improve the buying experience for visitors is critical to continued success. Techniques that blend the best of shopping at a storefront with shopping online are likely to be the next evolution on the path to increasing conversions, boosting sales and strengthening brand loyalty.

About the Author: Michael Teitelbaum is Chief Executive Officer at Velaro, Inc., an award-winning live chat software-as-a-service provider.

If you own a website that requires fresh content every time, or require more control over your website content to suit the tastes and needs of your online audience, then it is time to think about a content management system. In your profession, you may be a content manager or a website professional managing a dynamic website that needs to be updated repeatedly. In this case, you require a Content Management System (CMS).

A CMS does precisely what we have discussed. It allows you to manage and change content easily on your website in a professional manner. The evolving nature of the web and the advent of Web 2.0 design have made content management indispensable for every professionally meaning website. A CMS thus offers the right way ahead in content management for a wide variety of portals and websites from an extensive range of industries.

One of the best CMS packages available presently is Joomla CMS. In fact, Joomla CMS is extremely easy to use and it has extensively attracted the attention of website developers all around the world. It leads the way in content management and suits the needs of a vast majority of web professionals including designers and managers alike. It is also called a 'dynamic portal engine' because you can use it to build dynamic websites as well.

Joomla is best suited for a variety of B2B and B2C portals and applications and easily meets the specifications for web development set out by companies that require direct access with informative content to their visitors online. Joomla CMS effectually meets the needs of companies and individuals in this information age. With Joomla, companies access vast and limitless possibilities to create open and powerful web applications in amazingly less time. You can easily put video, audio, blogs, and forum on your website. Plus, the availability of templates makes your task of building the website an easy one.

Since Joomla is flexible and adaptive, there are a number of advantages of using this package over several other competing content management systems. The simplicity of Joomla means that it is easy to use even by non-technical users. At the same time, it is an open source content management system and is available free of cost from the Joomla website. Besides being easily maintainable, it allows for faster and better organization of web content.

The open source nature and free-of-cost availability of this package means that the Joomla community comprises of many distinguished entities such as community forums, corporate portals, ecommerce websites, corporate intranets, educational websites, website directories, and many more.

Due to its flexibility and ease of use, Joomla has received a lot of support from large and small companies, businesses, and even entrepreneurs. With the Joomla community growing day-by-day, many web development companies now offer a variety of Joomla related solutions that are proving to be effective and valuable in this competitive business scenario.

WebProNews recently interviewed reality television blogger Reality Steve (Steve Carbone). The interview wasn't entirely about how to launch a successful blog, but as he shared his story with us, there were plenty of nuggets of wisdom that naturally came out of the conversation, which if you're trying to become a successful blogger, you might be able to learn from.

1. It's ok to start small.

Reality Steve started by sending emails to a few friends. The friends liked his work and started forwarding his emails to their friends, and so on and so on. Social media has made it even easier to reach even more of your friends' friends. Even Facebook started small, and grew virally.

2. Find a subject area where you know there is interest.

People have all kinds of interests. Some of them are already well-covered by bloggers, and others there is more leeway. Even still, just because the web is saturated with bloggers in any particular subject, it doesn't mean you can't bring a unique, helpful and/or entertaining voice to the table. Number 3 is directly related to this.

3. Cater to a niche audience.

If you've chose a specific subject to blog about, you're already catering to a niche audience to some extent. However, it is that bringing a unique voice to the table that really adds to that. The thing is, this niche audience is probably already reading the other bloggers who are writing about the same niche, which is why you have to bring something different to the table.

4. Keep up with your niche religiously.

Reality Steve doesn't blog about every single reality show, but the ones he focuses on, he keeps up with fanatically. This means fans can consider him a go-to source when they want the latest news and analysis related to these shows. That keeps them coming back.

5. Do diligent work.

Essentially, if you want to be considered such a go-to place, you don't want to half-ass it. Be thorough. If in some cases you can't be thorough in detail, at least be thoroughly entertaining, or informative. That doesn't mean you have to put out long post after long post, just try not to miss things that matter.

6. Collect trusted sources (and use them).

Reality Steve has his regular sources, which he trusts, where he can get key information that he needs to be on top of news related to his area of coverage. This helps keep him at the forefront of breaking news in this space. Having these sources can also be useful for driving links to your blog from other blogs and publications.

7. Develop a good track record.

This is directly related to number six. It's easier to have a good track record of accuracy, when your sources are trustworthy, but sometimes you may get tips that turn out to be busts. Always indicate if there is any doubt to what you're reporting. If you can't take it for fact yourself, you shouldn't report it as fact to others. If you ever make a mistake, acknowledge it as a show to your audience that you can still be trusted.

8. Use social media.

Use social channels to connect with fans and promote your content (these channels can also add to your visibility in search engines – as an added tip that Reality Steve didn't really talk about, it can't hurt to employ basic SEO practices). "Both have been a godsend for my website," Reality Steve tells WebProNews about Facebook and Twitter.

9. Product-related material can interest both readers and companies.

This isn't so much a step, but just something to keep in mind, and I don't mean this from the receiving goods for positive reviews standpoint. You might want to read up on the FTC's guidelines if you're interested in that. However, Reality Steve brought up an interesting point about how the networks don't seem to mind his blogging about their shows, even when he's spoiling their outcomes, because it brings attention to their products.

If specific products are within your niche, you can reach out to people within the companies that deliver these products, for possible trusted sources, and they might be willing to give you the occasional exclusive story or first shot at breaking news, which can also get you links and help you build credibility.

10. Stick with it.

You may start small, but obviously the goal is to become big. This can take time. Reality Steve has been doing this for 8 years. Following these previous steps over time, they should start to pay off.

Joomla is a powerful framework for delivering Complex web portals. With over 4700 extensions and counting, the largest developer network in the world and the most user friendly interface has made the award winning Joomla CMS the fastest growing open source CMS project perhaps in the world. With millions of users and enthusiasts from all around the globe and a low cost of entry this is quickly becoming the dominant content management system (CMS) for small businesses (SMB's) and even larger enterprises and institutions. We compared Joomla vs Drupal and Joomla vs Wordpress which are other worthy technologies but Joomla seemed for us to be the best overall platform for recommending to our customers. As Joomla integrators and Joomla Component Developers we deliver complex Joomla configurations for a wide variety of customers. Joomla is a perfect framework for the micro small business owner that needs training and mentoring to work independently on building their web empire as well as the small business enterprise with complex Joomla configuration needs.

There are several layers in deploying a Joomla CMS project.

* Planning and content architecture
* Template Design and graphics
* Components and Configurations
* User experience
* Customer Programming
* Legacy System Integrations
* SEO and Marketing
* Joomla User Training
* Ongoing Technical Support

Just to name a few... With any technology there are different points of entry depending on the experience and technical aptitude of the humans interacting with the system, the technical and business process requirements and the overall dynamics of the organization implementing the particular solution. We (our CNP Consultants) try to help folks "Get the most value out of their technology investment". Yea you will see this in our marketing but this is much more than hype. Value can be the key to success or failure. Among the biggest mistakes we have seen folks make and even made ourselves are:

Common Mistake #1

Just because you can do something with technology does not always make it practical.

I have personally implemented many powerful tools that accomplish their intended functionality but they actually never get used to their full potential by the end customers. While these were fun for us to build as developers and to see something cool that works, it did not really serve any of us well since our clients customers do not use them and thus they have a significant investment they are net getting a return on and thus until this first investment is paid for they are not all that excited to engage us to build more stuff.

The key here is determining first the business priorities of the project and then making sure everyone is listening to the needs of the end customer or user. Hey sometime folks build web tools just for themselves. I know I often post blog articles with a lot of links I want to not only share but also refer back to and we put plenty of tools online that we want to use ourselves as much as we want to and share with our customers. Just make sure you are clear why you are doing something and assess if it is going to deliver the right return on your investment.

Stay focused on what your customers are saying and what will yield the greatest return.

Technology implementation can be a never ending pit you throw money into, something that my father used to say about owning a luxury boat. If you are building your site for the shear ego of having a beautiful site with all kinds of creative features and functionality, have at it and of course we love to work with entrepreneurs with big ideas. However, like any relationship and any good investment a long term strategy is often much more practical. Our consulting customers get good advice about products and services that can grow their business or allow them to continue to get value from their investments. I have seen folks to often go for a quick sell and end up with dysfunctional customer relationships that ultimately cost more than the profit you made in the first place. Ask yourself many questions including "Is what I am doing today going to matter a year from now"? If you ask the right questions up front this can help you get the most out of your initiatives.

Technology is a moving target

One of the many reasons we got behind the Joomla CMS project as a core competency was because it was open source which offered freedom and scalable options for solving the greatest amount of business problems. We took the gamble from the trends in the market place that Joomla would continue to grow with features and stability and that the developer community would continue to be attracted to the Joomla framework thus building more confidence in the market place. With a scalable platform that is built on open source code for use was great since we wanted to work with technology that sold itself and that we could support and expand upon it to meet the needs of the types of customers we wanted to attract. Any kind of dynamic web portal project is a moving target and often needs to change course in mid stream. You have to keep good forward momentum yet listen to the trends in the marketplace so you can sail into the wind effectively. An innovative and scalable open source platform like Joomla is a perfect foundation for meeting this challenge.

Read more...

About  Joe Manna

You probably are aware of all the ways that you should perform SEO, maybe even dabble in a bit of paid search engine marketing and even getting yourself noticed in social media. But, what if I told you that you can get a #1 spot in Google for your business locally? Yeah, and it’s free. I recommend every small business and local entrepreneur invest the 20 minutes and get themselves listed.

Getting the top listings in search engines such as Google, MSN/Live/Bing and Yahoo are the difference between getting Web leads and no leads. A common misconception is that it costs a lot of money to land the top listings. Additionally, those who are unfamiliar with search engines might think there is some mysterious authority that judges which business appear. There isn’t.

At least, not anymore. The search engines are still in a three-way race to win over consumers to become loyal searchers. What does this mean for you, as a small business? Free local visibility and well-connected customers can keep in touch with you.

As great as it is to dominate “dog grooming,” it can be twice as effective to be first on “dog grooming phoenix, az.” Consumers now have the tools to give them relevant information, reviews and ratings on local establishments. Anyone with an iPhone now is connected at the lifeblood of Google with their Maps application and have it at a finger’s touch away in Safari. Contrasted to five years ago, Yelp!, Google Local and MSN Local listings were a far cry for entrepreneurs. Now they’re commonplace for reputation management and consumer experiences.

Google and Live Search (now, Bing) has made it incredibly simple for any small business owner to claim their stake in the local, competitive search engine market. Through a simple submission process, verification, you can blaze to the top of their search engine listings as if you were always there. Doing this gives your business visibility and the ability for customers (and potential customers) to find you quickly, no matter how they’re trying to find you.

Google: How to Add Your Local Search Engine Listing (FREE)

  1. Add your local business to Google. Doing so requires a free Google Account.
  2. Fill in the details including location, phone number and services/products offered. Take your time but don’t worry, you can edit it later.
  3. Submit your listing and choose either telephone or postal verification. Postal verification takes longer, but is needed if you have a toll-free phone number. I chose Postal verification, and received this two weeks later:
    Google Local Postal Verification for Infusionsoft that I received.

MSN/Live/Bing: How to Add Your Local Search Engine Listing (FREE)

  1. Add your local business to Microsoft’s directories. Doing so requires a free MSN Live account.
  2. Wait.
  3. In about two weeks, your small business listing will appear out of thin air.

Yahoo: How to Add Your Local Search Engine Listing (FREE)

  1. Add your local business to Yahoo’s local directory. Doing so requires a free Yahoo account.
  2. Wait.
  3. In about two weeks, your small business listing will appear out of thin air.

Now, if you simply stuff your Local Search pages with a laundry list of keywords, you’ve missed the point. It’s about relevance and enabling people to find your business on their terms. It would be a good idea to point to your Website,  Twitter, Facebook Page and include key local terms that your customers may refer to. (For instance, the East Valley which includes cities like Chandler, Gilbert, Mesa and Scottsdale that are located in the Phoenix metro area.)

If you’re like me, it bothers you when it’s difficult to locate a decent local business, and when you do, the Website lacks current contact information. Local Search addresses this frustration for consumers. This is probably the best time ever to start a small business. It’s insanely cheap to get started, it’s easy to make a difference and there is awesome marketing applications out there to help you grow quickly.

Have you seen any effect from these top Local listings; any tips from those who have seen results? Share it in the comments below!

You might also like these blog entries:

You Have My Personal Guarentee That Unvierse Design Focuses 100%
On Customer Satisfaction.
While you think of SEO you possibly first think of placing keywords on your pages. You may also think about having keywords in your domain, at least I hope you think of that prior to registering or buying your domain.
Now let me fill you in on some of the SEO items you may not have considered yet.

If you are starting off setting up a brand new domain, here are some of the things you need to know to incorporate into your new site's design. Plus you need to pick your domain name with SEO in mind, don't have your domain name work against you.

If you are preparing to buy a domain from someone else you really need to keep these factors in mind before you pay for something you may regret later.

The measureable factors that affect your SEO are:

1) Backlinks

The more relevant links there are to your website the more SEO value it will carry. Obviously a new domain will not have any backlinks to it yet. If you can buy an established site with a lot of relevant backlinks that will make your life easier as creating these links to your site can be quite time consuming.

2) Google PageRank (or PR)

Google automatically checks for the quantity and also the quality of backlinks there are to your website. This along with some other factors will determine the pagerank for each page on your website from 0 - 10 (0 for new pages & 10 for authority sites such as CNN.com).

These numbers are calculated to the power of 10, so for example a PR3 is 10 times more powerful than a PR2. So the higher ranking the more powerful it will be.

3) Age of Domain

The age of a Domain is determined from the date it was registered. Age is also an important SEO factor as Google puts a lot more trust in a site which has been around for some time, rather than the new kid on the block.

4) History of Domain

If the domain name you are looking at purchasing did have content on it before which was related to the niche you are going into, then the history of that domain is good and Google will reward you.

On the reverse side if the domain had content that was not related to the niche or was of questionable quality then the bad history of that domain could hurt your SEO. So in this case you would probably be better off to register a brand new domain in your niche.

5) High Value DMOZ & Yahoo! Directory Listings

If you can get your hands on an aged domain name which already has a listing in DMOZ or in the Yahoo! Directory, then you will be saving yourself a lot of time, money and effort. It is very difficult and expensive to get these listings.

6) Indexing

If you are starting a brand new site then clearly you need to get your web pages listed on Google or the other search engines., otherwise known as getting your pages index. This is how people will find you. The more indexed pages a site has the more weight it will have with the various search engines.

So now you know some of the SEO factors to watch out for when deciding whether to buy a domain name or start from scratch.

You do not want to be penalized for things you really had nothing to do with, but why don't you take advantage of a domain for sale with SEO factors working in your favor?
About the Author: Janet Andersen - Do you want to learn the secrets that will help you make more money online, and easier? Read my review on a simple system to make money online here.

About the Author: Janet Andersen - Do you want to learn the secrets that will help you make more money online, and easier? Read my review on a simple system to make money online here.

About Google Instant

Google Instant can save 2-5 seconds per seacrh

Google Instant is a new search enhancement that shows results as you type. We are pushing the limits of our technology and infrastructure to help you get better search results, faster. Our key technical insight was that people type slowly, but read quickly, typically taking 300 milliseconds between keystrokes, but only 30 milliseconds (a tenth of the time!) to glance at another part of the page. This means that you can scan a results page while you type.

The most obvious change is that you get to the right content much faster than before because you don’t have to finish typing your full search term, or even press “search.” Another shift is that seeing results as you type helps you formulate a better search term by providing instant feedback. You can now adapt your search on the fly until the results match exactly what you want. In time, we may wonder how search ever worked in any other way.

Benefits

Faster Searches: By predicting your search and showing results before you finish typing, Google Instant can save 2-5 seconds per search.

Smarter Predictions: Even when you don’t know exactly what you’re looking for, predictions help guide your search. The top prediction is shown in grey text directly in the search box, so you can stop typing as soon as you see what you need.

Instant Results: Start typing and results appear right before your eyes. Until now, you had to type a full search term, hit return, and hope for the right results. Now results appear instantly as you type, helping you see where you’re headed, every step of the way.

Learn more

 

The link below will take you to the complete Joomla! CMS Documentation.
Many small business owners are already on Facebook but are either still not sure that it is a good use of their time, or they see its potential but are just confused about how exactly it can work for them. Starting a Fan Page for your business may be your answer. But how can you use a Fan Page to achieve fantastic results?

1) The first way to leverage Fan Pages is to set up your Page for success.

One of the first things you need to do when you set up a new Page is to give it a title. A tip with this is to think about using keywords related to your business that you would like to be found for.

You also want to choose a good, clear photo for your Page. Another thing to note is to make sure you have filled out the Info tab on your Page thoroughly with all the relevant information about your business.

2) The second way to leverage Fan Pages is to build your Fan base.

You have to be a little proactive about getting Fans, especially when your Page is new. An easy way to invite people is to use the "Suggest to Friends" link underneath the picture on your Fan Page. Facebook will then pull up a list of your Facebook friends and you would just click on the ones you want to send invitations to.

You'll want to consider people like former and current clients, people you've partnered with in your business, vendors you work with, people who you know have purchased from you before, etc.

3) The third way to leverage Fan Pages is to interact and engage with your Fans.

Once you have some supporters of your Page, you want to encourage more dialogue and interaction between yourself and them and even among each other. The biggest impact comes from simply having conversations with people.

One thing that I do on my Page is to just ask open-ended questions. Asking people to share experiences is another great way to get a dialogue going.

4) The fourth way to leverage Fan Pages is to provide good content.

Offering regular content will naturally encourage interaction because you are giving people something to respond to. You don't need to come up with all the content yourself, either. You might just link to an interesting article or blog post you have found on the web related to your business or industry.

What content like this does is attract comments from your Fans, which is activity that in turn goes out into the News Feed. The more activity on your Page then, the more attention to your Page you have a chance of attracting

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To do this, you definitely want to list your website in the Info section, andyou also want to share links in your updates to your own site.

You can also use an application like Notes to enter your blog feed so that itpulls your posts into your Page. You also want to add your URL to your emailsignature, and use the free badges and widgets Facebook provides that you canadd to your website.

You can check out http://www.facebook.com/facebook-widgetsfor those. Once you have something like this on your site, visitors can justclick on it and they will land on your Page where they can become a fan.

So, if you don't have a Page yet, head over to http://www.facebook.com/pages/create.phpand start one now. If you do have one set up, use these tips to help make yourPage stand out, get noticed, and become a helpful destination for all of yourraving Fans.

Aboutthe Author:Christine Gallagher, MLS, MSIS, founder of CommunicateValue.com, teaches smallbusiness owners and professionals how to conquer the overwhelming aspects ofonline and social media marketing to increase business and maximize profits.For free tips on how to build profitable relationships, leverage technology andcreate your own successful online business, visit http://CommunicateValue.com

Search engine optimization (SEO) campaigns have moved far beyond simply optimizing tags, page content, and generating incoming links.

Now that Google "universal" or "blended" search has become widespread on almost every search query, a standard organic listing is competing with images, video, news, local, paid and real-time search. Now we can add social search results to the mix. These new sets of results not only deliver content that might have otherwise gone unnoticed, but also have the potential to push other, organic listings off the visible page. That means social media optimization (SMO) is now in direct competition with SEO. However, don't be discouraged. The good news is that it's often much easier to get top rankings for a blended or social search category than a highly competitive organic listing. That is, of course, if you understand how to optimize for Google Social Search.

Understanding Google Social Search
It's important to differentiate Social Search from Google's realtime search results. Real-time results are labeled "Latest results for ..." and include a scrolling results box for some queries. Alternatively, Google Social Search is labeled "Results from people in your social circle for ..." and results appear with an accompanying image (or avatar) from your social circle.

Think of Social Search as Google "Trust" Search. By personally choosing to "follow" certain friends and websites online, Google assumes that information from these sources is important, relevant and trusted by you and uses these contacts to form your social graph. Then, particular queries will return results from those in your circle — their blog posts, Twitter updates, etc. Google feels this can add yet another layer to search results and improve your overall search experience.

How does Google Determine Relevancy for Social Search?
Google claims to use a normal ranking algorithm when determining what websites to display first in Social Search results. So, page content, number of incoming links, and incoming link quality and authority are the primary ranking factors. However, expect this to change as Google continues to test and tweak Social Search results and puts more emphasis on the Direct and Secondary connections within your social circle.

Optimizing for Google Social Search
First and foremost, you must have a Google Profile that includesinformation about you, and links to websites youwant to promote. This should include links to your primarywebsite and its weblog, and social profile URL's includingTwitter, Facebook, MySpace, LinkedIn, YouTube, Flickr,Picasa, FriendFeed, Yelp, etc. In short, any active social networkprofile should be included. While some networks andtheir content will not be indexed by Google (such as Facebook),linking those profiles to your Google profile (andvice-versa) will offer a better chance of connecting withpeople through Google and, ultimately, be found in SocialSearch results.

Establish Connections within Gmail and Google Chat
While time consuming, it is worth gathering as many Gmailand/or Google Chat contacts as possible, as it will increaseyour exposure in Social Search. Unfortunately, contactsfrom other networks are not as easily imported. You can'tadd Twitter followers easily — they must be added one-byone.But you can import contacts from a CSV file, for example.Remember, not only will your contacts see you intheir Social Search results, but you have the potential to beseen by the connections-of-your-connections or friends-offriends.In short, your reach will grow exponentially as youadd connections.

Keep Content Relevant and High-Quality
Aggressively pursuing new contacts is important to SocialSearch success. However, you want to stay relevant andpost quality content. Posting low-quality, keyword-stuffedcontent will result in the same fate as usual — low conversionrates. Or, in this case, you might find yourselfbanned from your contacts' Social Search results. Remember,these results are targeted to friends and trustedcontacts. So, you want to appear as genuine and trustworthyas possible.

Social Search is Here to Stay
With the explosion of Facebook and Twitteryou can no longer ignore the enormous potentialin being social. Google wants itsshare of the social pie, so don't expect themto remain idle while Facebook and Twittertry to eat into their search market share.However, it is important to keep in mindthat Google will continue to test and tweakresults. Not every query will result in SocialSearch results, and you can expect manychanges on the results pages and to the socialranking algorithm in the future. In theinterim, get ahead of the game by optimizingyour Google Profile for Social Searchwhile competition is fairly low. It will benefityour overall social media and SEO efforts.:: by Dante Monteverde, SEO Corner Columnist at Website Magazine ::

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